Shipping Policy

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Methods

  • Standard shipping: 3–8 business days (domestic)
  • Expedited shipping: 2–3 business days (domestic)
  • International shipping: 7–21 business days (destination-dependent)

Shipping Costs

Costs are calculated at checkout based on weight and destination. Free shipping applies to orders over [amount].

Tracking

You will receive a tracking number by email once your order is shipped.

Customs & Duties

International customers are responsible for customs duties, taxes, or import fees.

Lost or Delayed Orders

If your order does not arrive, contact us at support@browntrout.com. We will investigate with the carrier.