FAQ - Frequently Asked Questions
Q. I am a retailer. How can I contact BrownTrout to place an order?
If you live or operate within the US please visit our Retailer's Edge page and contact us by using the form or other contact information listed there.
International retailers can visit our Contact Information page for all of our international affiliates who would love to help you.
Q. Where can I send my comments and suggestions?
BrownTrout appreciates the many comments and suggestions we receive about our calendars and other product. You are welcome to address us at any time at editors@browntrout.com. All e-mail correspondence we receive will be reviewed by our staff, but please understand that we are unable to respond to each and every message.
Q. Where can I buy BrownTrout calendars and other products?
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BrownTrout calendars, books and gifts are available in a variety of online and retail stores, including:
- Calendars.com
- Major online retailers
- Major retailers worldwide
- Your local independent booksellers
- Your local independent pet stores
- And more!
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If you are unable to obtain BrownTrout products from a retailer, please call our sales office at 1-800-777-7812 or send a detailed e-mail message to sales@browntrout.com and we will respond to your request.
Q. How can I submit my work to BrownTrout?
If you are a professional photographer and wish to submit your photography for consideration, you may email us a link to your portfolio or website at editors@browntrout.com. Please note, due to the high volume of inquiries, we will only respond if we have an interest in your work.
Q. How can I submit my personal pet photos to BrownTrout?
We love pets too, and wish we could publish the many snapshots of adorable pets that are sent to us. However, due to our high-quality photography requirements needed for high-resolution offset printing, we are unable to publish snapshots and pictures from phone camera. Please note that we only work with professional photographers.
If you would like to see images of your adorable pets shared across our social media, you may email images to ecommerce@browntrout.com. We can't offer any compensation for that, unfortunately, but we would credit you for those images. Through our social media sites images of your pets could reach thousands of people. It is a great way to engage and let the world get to know them.
Q. What is an ISBN number and where can I find such a thing?
The ISBN, also known as an EAN-13, stands for International Standard Book Number
